Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider treat their staff well?
No, the staff was very mistreated
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does this provider adhere to the customer is always right policy?
Sometimes, but not always