Douglas Owen, MD

Douglas Owen, MD
Douglas G. Owen MD 332 Highland Park Dr. Richmond, KY 40475
Add a Review

Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
Yes
Did this provider show attention to detail?
Absolutely
by Anonymous xxx.xxx.26.39
April 03, 2014
by Anonymous xxx.xxx.195.246
October 01, 2013
Just visited Dr. Owen today for the first time. His office is very clean and his staff was very helpful. He addressed my concerns and needs about my visit. Although, I have two complaints. His secretary at the front desk (male, not female) was kind of rude. Talked down to me like I was a child and I even saw Dr. Owen get a little hostile with him for not doing his job correctly. The second one was the wait time. I waited for over an hour to be seen. Which was kind of disappointing seeing as how I got there 15 minutes early for paper work. Other than that I would recommend him. He fixed the issue and sent me on my way! Oh and you can get appointments very easy there too!
by Anonymous xxx.xxx.2.189
April 06, 2013
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I love that they are always more than happy to answer my questions, and actually welcome questions.. I was given a polite greeting when I walked in. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by carrie xxx.xxx.253.125
January 31, 2013
Would you recommend this ophthalmologist to others?
Yes
by Anonymous
October 25, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
April 18, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
April 11, 2011
Add a Review