Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary