Conrado Castor, MD

Conrado Castor, MD
Lake County Cardiology & Int. Medicine,P.C. 911 Fran Lin Pkwy # A Munster, IN 46321
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.100.144
August 20, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.139.47
August 10, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by diane poer
October 20, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider answer all of your questions?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
March 15, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you experience unnecessary pain during your visit?
No
Was this provider friendly?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
March 11, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have helpful information available online?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
March 10, 2011
I was left in the appointment room by myself, but they eventually returned. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. It was easy to get the appointment time that worked for my schedule. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Glenn Berry
March 09, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
March 09, 2011
Was this provider's office too loud?
No, it wasn't too loud
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
March 09, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
March 09, 2011
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