The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.