Fred Novice, MD

Fred Novice, MD
Aesthetic Dermatology 4120 W Maple Rd # 206 Bloomfield Hills, MI 48301
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Consumer Feedback

(3 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
5 star average for Recommended
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous
July 21, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
May 19, 2011
They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. I was given a polite greeting when I walked in. It was nice to be acknowledged. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong.
by former patient
April 22, 2011
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