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Helge Frank, MD

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Helge Frank, MD
Medical Neurology Assoc Sc
(26 Reviews)
> Get Phone Number & Directions
20 E Ogden Ave Hinsdale, IL 60521
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Would you recommend this provider to others?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
June 03, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Joan Braniff
June 03, 2011
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous
May 25, 2011
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Was this provider late to your appointments?
No, they were on time
Were the waiting room chairs comfortable at this provider's office?
Yes
Would you recommend this provider to others?
Yes
by Anonymous
March 25, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Nichols
March 03, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider listen to your input and concerns?
Yes
Are you going to visit this provider again?
Sure
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
March 01, 2011
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Map and Directions
20 E Ogden Ave, Hinsdale, IL 60521