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Helge Frank, MD

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Helge Frank, MD
Medical Neurology Assoc Sc
(26 Reviews)
> Get Phone Number & Directions
20 E Ogden Ave Hinsdale, IL 60521
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Were you able to relax during your appointment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.248.200
November 07, 2013
Were the waiting room chairs comfortable at this provider's office?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Joan xxx.xxx.166.191
October 24, 2013
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this provider to others?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.201.78
May 27, 2013
Was this provider's staff friendly?
Friendly Enough
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.61.185
April 22, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.219.91
November 19, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was the waiting area spacious?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.208.139
October 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.16.12
June 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.238.61
June 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.207.177
April 27, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Dr. Frank and his staff have the best "bedside manner" I have ever experienced with any health care practice I have ever seen! If you are referred to a Neurologist, I hope you are fortunate enough to receive services with Medical Neurology Associates in Hinsdale on Ogden Avenue! :-)
by Michael
March 02, 2012
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Map and Directions
20 E Ogden Ave, Hinsdale, IL 60521