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Safia Ahmed, MD

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General Practitioners

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Chicago, IL

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Safia Ahmed, MD
Augusta & Damen Medical Ctr
(9 Reviews)
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948 N Damen Ave Chicago, IL 60622
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2 star average for Recommended
They could've used quite a few more staff members. The receptionist was not wearing shoes the entire hour and a half I was there. I was constantly ushered back and forth and ended up giving my initial intake to a male med student. (He was very nice, but I specifically choose this location to speak with a female doctor.) I saw her for maybe 10 minutes where she promptly diagnosed without listening to what I was trying to say. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. It was very clear that they didn't take pride in their office's appearance. In fact, the office was disgusting. Music wasn't playing, just a ringing from the television set which was not on. In addition the office was cluttered, cold and very unfriendly. I wouldn't recommend them in a million years. They are completely incompetent and shouldn't be practicing.
by gerry
February 29, 2012
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
December 27, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this general practitioner's staff friendly?
Yes, they went above and beyond
by Anonymous
November 11, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider's office too cold?
No, it was fine
by Anonymous
April 08, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
April 04, 2011
Was this provider's staff friendly?
Friendly Enough
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider use current and safe equipment?
Fairly current
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
March 25, 2011
The office is pretty old and needs updating. I don't care about that so much as having a good doctor, and an organized office. I agree with the previous reviewer that the office is disorganized, and poorly staffed. Dr Safia listened carefully to me and didn't rush me. But I still wasn't really satisfied with the service. I had to do blood tests twice (once in her office, and once at a nearby hospital), and I wasn't convinced that she correctly interpreted them. She did refer me to a specialist, and that was helpful. She is nice, not intimidating in the least, and I think she cares about people. But the office is not well run.
by Joto
March 18, 2011
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Was this provider friendly?
I didn't feel very welcome
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
March 11, 2011
Was ordered to get a bunch of lab work at another hospital but am finding it hard to get the results from Dr. Ahmed. I have already called twice with no outcome. I was told to call back once and that I would get a call back another time. Working in the medical profession I understand that these things can take sometime put I feel a little put off because it was days in between the attempts I made to get my lab results. I do not doubt the integrity of Dr. Ahmed as a doctor by any means but I don't feel like the operation as a whole functions very smoothly. I will, unfortunately, be looking for another doctor.
by Jessica
March 03, 2011
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Map and Directions
948 N Damen Ave, Chicago, IL 60622