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Steven Zenker, MD

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Alton, IL

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Steven Zenker, MD
Alton Multispecialists Ltd
(8 Reviews)
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1 Professional Dr Alton, IL 62002
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 13, 2012
Did you feel safe in this provider's care?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 09, 2012
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, in fact they had two separate rooms!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
July 21, 2011
Not only were they able to answer all of my questions about immunizations, they gave me a lot of information that I wasn't aware of. I was amazed how much they knew. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. They never left me for an extended period of time and I never felt ignored. The office was very easy to locate. I didn't have any trouble finding it at all.
by Deanna
June 09, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you experience unnecessary pain during your visit?
No
Would you recommend this provider to others?
Yes
by Anonymous
May 10, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office clean?
It was satisfactory
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
April 20, 2011
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
April 19, 2011
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider give unbiased advice?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
March 15, 2011
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Map and Directions
1 Professional Dr, Alton, IL 62002