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Kelvin Walls, MD

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ENT

Head & Neck Group Inc-Midwest

Independence, MO

Head & Neck Group Inc-Midwest

Independence, MO

Head & Neck Group Inc-Midwest

Independence, MO

Head & Neck Group Inc-Midwest

Independence, MO
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Kelvin Walls, MD
(3 Reviews)
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4801 Cliff Ave Ste 204 Independence, MO 64055
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Recommended
4 star average for Recommended
Staff
1 star average for Staff
Value
2.5 star average for Value
Not only did they not offer a remedy for my condition, I had to go somewhere else to get help. It really disappointed me how rude and unfriendly the staff was. I'm pretty angry. I didn't get anything useful out of my appointment with this provider. I waited an hour and a half to be seen. Seemed commonplace for this office. I was seen by the doctor for a full 3 minutes before he offered a CT scan (of which I did not want), looked up my nose, and said he would be right back. He never came back in the room. I sat there for 30 minutes with the door open. I watched doctor's and nurses leave. When I asked if he would be back, they said he would be. I watched him go into the procedure room and never came out. When I finally left I was in tears and cried the whole way home. I waited for this appointment with high hopes on getting on the road to recovery and I left almost empty handed. I say almost because I did get a hefty bill. No one will hear anything good from me!
by Kayla xxx.xxx.73.120
March 03, 2014
Was this ENT Otolaryngologist friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.167.237
October 18, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you experience unnecessary pain during your visit?
No
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.23.25
June 24, 2013
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Map and Directions
4801 Cliff Ave Ste 204, Independence, MO 64055