They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They were very polite and helpful and made sure that I had everything I needed. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.