Deborah Wardell, MD

Deborah Wardell, MD
North Carrollton Pediatrics 4443 N. Josey Lane Suite 160 Carrollton, TX 75010
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.227.176
February 08, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.252.16
March 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.160.207
March 09, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office too loud?
No, it wasn't too loud
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
by Anonymous
January 28, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
December 08, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
October 19, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Was the waiting area spacious?
Yes
by Anonymous
August 19, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 16, 2011
I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by VJ
June 11, 2011
They paid close attention to me and all of my questions were answered. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They keep diapers available in the examination room. Big plus with my children in diapers. You can tell they want their clients to be as comfortable as possible. I've been places before where they were made me feel like I was an idiot, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding and not demeaning. I could tell they really care about everyone who visits them.
by Mommyto4
April 19, 2011
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