Charles Richmond, MD

Charles Richmond, MD
Ear Nose & Throat Ctr-N Texas 2600 N US Hwy 75 Sherman, TX 75090
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Lela Robbins xxx.xxx.208.254
September 09, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider late to your appointments?
No, they were on time
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.160.52
September 05, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.68.169
July 25, 2012
Are you going to visit this provider again?
Without a doubt!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat every client equally?
Yes, they don't show favoritism
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
February 16, 2012
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Ron
February 28, 2011
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