William Strinden, MD

William Strinden, MD
Lufkin Plastic Surgery 116 Christie Dr Lufkin, TX 75904
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this cosmetic surgeon answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this cosmetic surgeon's office?
Extremely comfortable; I could have fallen asleep
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.249.161
April 02, 2013
Did this provider pressure you to get unnecessary enhancements?
Not at all! They always respect my decisions
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.20.17
March 30, 2013
Was this cosmetic surgeon's staff friendly?
Yes, they went above and beyond
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office clean?
Yes everything was neat and sterile
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.9.69
December 20, 2012
Did the cosmetic surgeon seem to be inexperienced in the procedure you were hoping to have done?
Absolutely! They had been doing my procedure for years
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.30.60
September 30, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I am going to refer everyone I know here. I absolutely love this place. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by Anonymous
January 15, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider pressure you to get unnecessary enhancements?
No
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
January 04, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider pressure you to get unnecessary enhancements?
No
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
December 24, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was the cosmetic surgeon able to give you a cost estimate before your procedure?
Yes they gave me a cost estimate
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
September 25, 2011
Did the cosmetic surgeon send you informational material before your consultation?
Yes they sent me plenty of informational material before my consultation
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
July 08, 2011
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Anonymous
June 13, 2011
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