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Lisa Stearns, MD

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Lisa Stearns, MD
Center for Pain and Supportive Care
(7 Reviews)
> Get Phone Number & Directions
4611 E Shea Blvd, Bldg 3 190 Phoenix, AZ 85028
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Was this doctor's staff friendly?
No, they were rude
Did this doctor answer all of your questions?
None of my questions were answered
Does the provider's staff try to accomodate your schedule when booking appointments
No
Were the staff members able to answer your questions?
Not at all
Would you recommend this pain management specialist to others?
Absolutely Not
by Anonymous xxx.xxx.201.9
October 09, 2014
The pain pump literally saved my life. Everyone in the office is always in the best disposition, they're welcoming, attentive and even if your pain pump fill is administered by someone other than Jennifer, Physicians' Assistant, Jennifer will still come into the room and spend 5-10 minutes with you. Before she leaves the room she'll always make sure I have everything I need and have asked all of the questions I need to ask. The girls that have supported her and Dr. Stearns are all sweet, nice and knowledgeable about everything and anything. I actually look forward to each and every appointment. Where there aren't many physicians in Arizona who have this expertise, all of the GREAT people are here under one roof. I consider myself very lucky to say I am a patient of this office. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Maureen Robinson Drummond/Mo xxx.xxx.144.130
February 11, 2014
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.44.30
November 14, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider listen to your input and concerns?
Yes
Did this provider rush your appointment?
No
by lani xxx.xxx.194.81
November 10, 2012
Does this provider offer flexible appointment times?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
January 27, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
September 06, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
May 02, 2011
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Map and Directions
4611 E Shea Blvd, Bldg 3 190, Phoenix, AZ 85028