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Michael Berman, DO

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Pediatricians

Banner Health Center plus

Glendale, AZ

Banner Health Center plus

Glendale, AZ

Banner Health Center plus

Glendale, AZ

Banner Health Center plus

Glendale, AZ
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Michael Berman, DO
Arrowhead Pediatrics
(12 Reviews)
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18700 N 64th Dr Ste 301 Glendale, AZ 85308
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.219.225
September 10, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Are you going to visit this provider again?
Without a doubt!
by Anonymous
March 01, 2012
Would you recommend this pediatrician to others?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
February 20, 2012
The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. Their staff was friendly enough, but they didn't go out of their way to help me. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better.
by Gabi
February 13, 2012
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
December 19, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
November 24, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
by Anonymous
November 08, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this pediatrician able to answer all your questions about immunizations?
Kind of. They were able to answer a couple but not all
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
No, but they thoroughly explained why every vaccination was important
by Anonymous
October 03, 2011
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I love that they never over-treat my child, and only do procedures that are needed. I've heard of some doctors that will prescribe expensive tests for everything, but they've never done that here. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by darnesegm
July 08, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
June 17, 2011
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Map and Directions
18700 N 64th Dr Ste 301, Glendale, AZ 85308