They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find. Didn't feel anyone there was really interested in me, per se. Just a job, you know. Staff seems occasionally sloppy about details of information. Not that knowledgeable or helpful, but not intentionally unhelpful, or so it would seem. It's just -- inexplicably -- easier with some other doctors, esp. those who provide lots of information.