Ronald Baum, MD

Ronald Baum, MD
Child Neurology Specialists-Ronald Marc Baum, MD - West Hills 7320 Woodlake Avenue, Suite 375 West Hills, CA 91307
Add a Review

Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. Their equipment was super advanced and sophisticated. I was very impressed with how high-tech everything was. They really did an outstanding job making sure every single question I had was answered thoroughly and completely.
by DAT xxx.xxx.98.66
November 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.148.22
September 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.195.45
August 17, 2012
They answered most of my questions but I could have used more information. The doctor is very quick to adjust medicine dosage but could do a better job explaining what his plan is and why he is taking a certain approach. Their staff was friendly enough, but they didn't go out of their way to help me. We have been seeing this doctor for quite awhile. He has provided some help for my son's ADHD, but overall, I think we could do better. Doctor is a little too sure of himself.
by Tired Mom xxx.xxx.101.23
April 19, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.109.21
April 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
by Ftd xxx.xxx.194.92
April 03, 2012
Very poor front office staff. Doctor made a mistake with health insurance, admitted to the mistake then proceeded to charge me anyway. I would avoid this practice.
by Jay xxx.xxx.12.194
March 22, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
February 25, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
February 11, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
January 31, 2012
Add a Review