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Fortunata Mendoza, DO, MD

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Fortunata Mendoza, DO, MD
Diamond Bar Dermatology Clinic
(11 Reviews)
> Get Phone Number & Directions
1111 S. Grand Avenue Ste K Diamond Bar, CA 91765
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.68.107
October 22, 2014
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by mb xxx.xxx.171.28
September 21, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider use excessive foul language?
No
Does this provider always put the customer first?
Yes, they always put customers first
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 22, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this dermatologist friendly?
Extremely Friendly
by Anonymous
January 13, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Would you refer this provider to a family or friend?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 28, 2011
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
September 16, 2011
Does this provider give unbiased advice?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too loud?
No, it wasn't too loud
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 06, 2011
Was the waiting area spacious?
Yes
by Anonymous
August 30, 2011
It is obvious that their office is cleaned regularly. It was fantastic. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by Megan
August 12, 2011
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
July 07, 2011
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Map and Directions
1111 S. Grand Avenue Ste K, Diamond Bar, CA 91765