Richard Hatcher, OD

Richard Hatcher, OD
4080 Loma Vista Road, Suite F Ventura, CA 93003
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Would you recommend this optometrist to others?
I Already Have
Does this provider maintain a professional appearance?
Absolutely
Were you glad that you had the appointment with your provider?
Yes
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous xxx.xxx.237.134
March 21, 2014
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. This provider has helpful information available online, but its hard to find. I wish they had more of an online presence. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by anth18 xxx.xxx.65.245
January 05, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.92.10
July 08, 2013
Does this optometrist offer glasses repairs or adjustments?
Definitely not! I had to go half way across town to get them fixed
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.69.2
March 11, 2013
I had an eye irritation and was leaving town on a business trip the next day. I'd never seen Dr. Hatcher previously, (although my husband has), and he worked through his lunch hour so that he could see me that day. Thanks so much...not many doctors would do this!
by Sue xxx.xxx.8.200
October 23, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.4.119
August 25, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
March 02, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
February 15, 2012
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Does this provider use current and safe equipment?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
February 14, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
February 14, 2012
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