They always make sure to return my phone call as soon as possible. They've never left me waiting. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Everyone in my community knows that they are the absolute best in the field. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.