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ALTRA CARE

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Thief River Falls, MN

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ALTRA CARE
ALTRA CARE
(12 Reviews)
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1140 VANROOY DR THIEF RIVER FALLS, MN 56701
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by michelle xxx.xxx.213.94
November 11, 2013
This chiropractor is hit or miss in the treatment of their patients and the friendliness of their staff. One day you will be treated very well, the next not so well. They try to have a one stop shop with A family practice Dr., xrays, lab etc. but the Dr. is very lacking and EXPENSIVE. It feels as though you are just a ATM machine to them and they keep stringing you along with appointments, they make you feel like you need to keep coming back to get better. Dr. Keogh sometimes seems like he isn't there mentally and just going through the motions. His new Chiro Dr. Josh is surrounded by a drama fest called Altra Chiropractic/TRF and seems in over his head some days. Dr. Keogh's wife runs the office and hurts customer relations more than she helps it. If you don't mind being used as an ATM machine with endless amounts of money to spend while they milk your insurance company to the limit then go see them. They might eventually help your back problems... or not.
I gave them a half star extra just because they have xray and tens machine therapy.
by The Truth Hurts xxx.xxx.193.246
September 19, 2013
Caveat emptor: Consider yourself warned. Dr. Keough is one of the worst chiros I've ever seen, and I've seen a number of them over the years. Dr. Keough hides his incompetence under a folksy demeanor and is not afraid to pull strings at the state level as well to quash any complaints lodged against him, as he is friends with the head of the state health and human services committee who is also a chiro from the same chiro college as Dr. Keough. Dr. Keough fails to thoroughly document patient concerns, fails to perform thorough testing to identify the source of neurological complaints, fails to refer to more appropriate healthcare providers when obviously clinically indicated, and exhibits questionable ethics by making advertising claims that have absolutely no clinical basis of support in the literature, i.e. bedwetting. He has also recruited a second medical doctor in as many years as well as another chiro, as the first chiro he hired allegedly failed to pass their licensing exam fast enough for Dr. Keough's wife who manages his office. These additional providers were recruited to increase insurance billings to finance his newer clinic and lend "credibility" to his clinic as a viable healthcare option. If all you're looking for is a provider with an "aw shucks" smile and "seems nice," then by all means, seek care with this provider. If you seek competence and ethical treatment, though, look elsewhere, as if you are ever injured by this provider as I was, your chances of obtaining disciplinary action from Dr. Keough's friends at the state board is slim to none, and attorneys don't care if you're "nearly crippled," only if you're "permanently crippled."
by Nearly Crippled xxx.xxx.177.11
August 07, 2013
Does this provider promptly return your phone calls?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.197.24
November 05, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Somewhat, but not too much
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.76.252
August 06, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Not at all! I was in even more pain afterwards
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
by Disappointed Patient xxx.xxx.177.99
May 06, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Catbox xxx.xxx.247.55
March 21, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.131.108
March 12, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it easy to make an appointment with this provider?
Yes
Did this chiropractor pressure you to return for unnecessary follow-ups?
Yes, I felt forced!
by Anonymous
December 05, 2011
I wish that they had been more courteous and respectful. They were to unprofessional for my comfort. I left the office feeling very upset and dissatisfied. I waited for over and hour to have a 2-3 minute treatment and Dr. Keogh didn't even discuss my new knee problem. I feel like they did more harm than good during my appointment. Their equipment probably needs an update. During my adjustment, I felt very rushed. He barely spent two minutes with me and almost completely ignored me.
by Concerned
December 02, 2011
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1140 VANROOY DR, THIEF RIVER FALLS, MN 56701