They made the extra effort to make sure every question and concern I had was addressed. The chairs in their waiting room were average. I was comfortable. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. The office was easy enough to find. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay.