ROY TROTTER, DC

ROY TROTTER, DC
610 EAST BLVD RAPID CITY, SD 57701
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I had Dr. Trotter last year before he retired. I'm deeply saddened by the fact that he no longer practices at BH Chiropractic. He went above and beyond every time I went in to get my lower spine adjusted. He even cared about my dry heels and suggested I put lotion on during the night! I really do miss Dr. Trotter.
by Steph xxx.xxx.185.208
November 05, 2013
Was this chiropractor's staff friendly?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Was this chiropractor friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.38.56
September 17, 2013
Did this provider have reasonable prices?
Absolutely!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this chiropractor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.49.78
August 28, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider late to your appointments?
No, they were on time
Did this chiropractor pay attention to your problem area?
Yes, they really focused on it
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Ernie xxx.xxx.203.156
August 12, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you leave the office feeling satisfied with your visit?
Yes
Did this chiropractor answer all of your questions?
Every question I had was answered thoroughly
Was this chiropractor friendly?
Extremely Friendly
by Anonymous xxx.xxx.140.169
April 04, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
Did they follow up with you after your appointment?
Yes.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Ann xxx.xxx.237.207
January 17, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office clean?
It was satisfactory
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by mary xxx.xxx.189.94
January 11, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.90.254
December 03, 2012
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Harry xxx.xxx.194.2
October 30, 2012
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
Not too much, but somewhat
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did this provider answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.193.19
September 19, 2012
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