They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. They always take the time to listen to me. I know they really care about me and what I have to say. I've been to some chiropractors that had really cold hands which made my adjustments very uncomfortable, but this one didn't. I was very relieved.