The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They were extremely careful to always keep me covered and comfortable during my massage. They are always very respectful, and I've never felt exposed during my massage. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.