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Serenity Day Spa and Salon of McDonough

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Serenity Day Spa and Salon of McDonough
Serenity Day Spa and Salon of McDonough
(8 Reviews)
> Get Phone Number & Directions
414 Eagles Landing Parkway Stockbridge, GA 30281
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Are you able to make appointments with this day spa over the phone?
Yes, I'm always able to call and schedule an appointment
by Anonymous xxx.xxx.17.40
October 23, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this provider to others?
I Already Have
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
by Michellethebagladyunique xxx.xxx.237.139
September 07, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider rush your appointment?
No
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
Absolutely!
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.64.122
July 12, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was the staff friendly?
Friendly Enough
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did this provider have reasonable prices?
Yes
by Anonymous
May 04, 2011
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
April 29, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider rush your appointment?
No
Was this provider's office too loud?
No, it wasn't too loud
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
April 07, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
March 24, 2011
I went to Serenity Day Spa and Salon for my birthday and received a massage, facial, pedicure and hair cut/style. The atmosphere is comfortable and relaxing. They started me out in the sauna which was nice until I was still there long after the sauna shut off until a lady finally came in and said "oh, you came in too early, your appt. wasn't until 11:30" when my appt. was at 11 not 11:30. I was frustrated and disappointed by then. The massage went well and was relaxing, the only thing was they didn't give me any water when your suppose to drink 8oz after getting a massage and I ended up with a headache before I left the spa. The facial was nice and I enjoyed it. The pedicure was done in a relaxing setting. Then it came to my hair. When I made my appt. I asked for a hairstylist that is good with curly/frizzy hair and she said ok. Well...the hairstylist acted like she never touched curly hair in her life. She put a volumizer in my hair before diffusing it (I have enough volume in my hair for 2 people), after the diffuser my hair was frizzy and all in my face. I was pretty upset expecting to get a nice hair style for my birthday, the hair stylist said "is that good" I just ended it and put in up in a ponytail realizing she had no idea how to style curly/frizzy hair. My hair looked better when I first got there than when I left. I would not recommend this spa to anyone. I should have just went to Scarlett's Retreat, they have larger rooms and their staff are very friendly but I thought I would try somewhere new, guess I won't do that again.
by madhatter
September 07, 2010
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Map and Directions
414 Eagles Landing Parkway, Stockbridge, GA 30281