They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I will definitely recommend them to people I know. Yumi is my favorite ,she is very good