Gerardette Melyon

Gerardette Melyon
Marc Alan Day Spa 3319 Vollmer Road Flossmoor, IL 60422
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did the staff answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.215.76
October 14, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.245.43
August 31, 2012
Would you recommend this provider to others?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
Was this provider's staff friendly?
They were decent
Are you going to visit this provider again?
Sure
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.112.81
July 11, 2011
Dear Sharon Tate, I am the owner of Marc Alan Salon & Day Spa. My name is Geri Melyon. I contacted Your Daughter to let her know that as soon as she called the salon, I immediately called her back to say I would look at the Cameras at the salon!I took 2 hours and carefully reviewed the cameras. I saw you enter, put your bag at Tricias station, leave it alone in the reception area, get your makeup done at the makeup counter and watched you get your coat with your daughter and hugged Tricia before you left. Not ONCE did anyone get near your bag. PLEASE come in and watch the camera with me. You will see NOONE approach your bag at our salon!! I phoned your daughter that same day and told her the same thing. Please know, no one went anywhere near your bag! We appreciate your business and it is very important to us that we run a proffessional, SAFE Business where you feel welcomed!
by Geri Melyon
March 29, 2011
The only negative thing I have to say is DO NOT LEAVE YOUR PURSE OUT OF YOUR SIGHT! I was there Saturday, March 11th to have my waist lenght hair cut and styled by Trisha as a gift from my daughter, Teresa Tate. I left my purse on the counter at Trisha's station while she foiled my hair. . Yesterday I went to my purse for my MP3 player and a brand new flash drive which were contained in a 4 X 4 Coach change purse. They were not there. I thought maybe I hadn't packed them for my visit with my daughther, Teresa. However, I just arrived home and have searched my apartment from top to bottom. They are not here. I can only surmise that someone lifted them from my purse as it sat on Trisha's station unattended.
by Sharon Tate
March 14, 2011
Was this provider friendly?
Polite Enough
Does this provider remember you by name?
Sometimes, but not always
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
March 14, 2011
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