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Andrew J. Katz, O.D.

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Eye Care

Kerry Lee Harbeck, O.D.

Albany, NY
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Andrew J. Katz, O.D.
(12 Reviews)
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1417 Union St Schenectady, NY 12308
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Were the waiting room chairs comfortable at this eye care office?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you leave the office feeling satisfied with your visit?
Completely!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Robin xxx.xxx.182.66
December 03, 2012
by Anonymous xxx.xxx.182.66
November 13, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the waiting area spacious?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.182.66
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.76.2
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.207.98
June 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by SR xxx.xxx.8.165
June 04, 2012
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you recommend this provider to others?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
January 30, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
December 22, 2011
They paid close attention to me and all of my questions were answered. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by Anonymous
July 18, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's office too cold?
No, it was fine
by Anonymous
May 03, 2011
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Map and Directions
1417 Union St, Schenectady, NY 12308