Craig Swaim, O.D.

Craig Swaim, O.D.
4325 Glenwood Ave. Raleigh, NC 27612
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Would you recommend this provider to others?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by hc xxx.xxx.241.12
September 09, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.31.50
July 12, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.151.4
April 12, 2013
Did you experience unnecessary pain during your visit?
No
Was this provider late to your appointments?
No, they were on time
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.147.56
March 11, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always put the customer first?
Yes, they always put customers first
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.151.6
October 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.76.139
September 06, 2012
Dr. Swaim and his staff are very professional, yet also very friendly. Dr. Swaim has a very gentle, calm, quiet spirit. He is very thorough in his examanations and always makes certain I understand any diagnosis or treatment that he may deem beneficial. One of the things I like most about Dr. Swaim is his attention to preventative care and treatment. He and his staff make sure every single question I have is answered, and they are always available if I think of any more questions I want answered. I am always very satisfied with my visit. They are helpful and I leave feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all.
by Barbara Weaver xxx.xxx.59.58
July 09, 2012
Would you refer this provider to a family or friend?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
January 24, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's staff friendly?
Friendly Enough
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
November 09, 2011
I am never pressured to buy anything that I don't need, which I appreciated as I had purchased frames elsewhere. Dr. Swaim explained all the risks and benefits of my treatment options. Everything was explained in detail, all of my questions were answered, and a comprehensive treatment plan was provided. This Dr.'s primary concern is my safety and comfort, and he answers every question and addresses every concern.. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I highly recommend this practice.
by Anonymous
September 14, 2011
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