Dusk J. Falkner-Martinez, O.D.

Dusk J. Falkner-Martinez, O.D.
10187 West Sunrise Blvd. Plantation, FL 33322
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Consumer Feedback

(34 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer flexible appointment times?
Yes
by Anonymous
November 10, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their staff is very friendly and professional. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by Anonymous
October 11, 2011
Are you going to visit this provider again?
Sure
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
October 10, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Are you going to visit this provider again?
Without a doubt!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
October 04, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider answer all of your questions?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 26, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Anonymous
September 16, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider late to your appointments?
No, they were on time
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 13, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Anonymous
September 08, 2011
They always take the time to listen to me. I know they really care about me and what I have to say. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They gave me sufficient information to make a decision about my treatment plan. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They have a very good professional reputation. I know that I'm under the care of an expert.
by Anonymous
September 02, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. They made the extra effort to make sure every question and concern I had was addressed.

Have been her patient over 10 yrs. Her professionalism and attitude always keep me coming back.
by Anonymous
July 18, 2011
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