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Tom M. Coffman, M.D.

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Tom M. Coffman, M.D.
(9 Reviews)
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Lake Worth, FL 33461
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Dr. Coffman had performed cataract surgery on both my eyes a few years ago. I was very pleased with both him as a doctor and the office. Success has changed this man. Unfortuately I have to report that Dr. Tom Coffman is lacking in professionalism. My husband was not told ahead of time that Dr. Coffman was no longer doing cataract surgery. It was only after waiting in the waiting area for a full hour and finally being taken in to the examining rrom that Dr. Coffman told him he was no longer doing surgery. He handed my husband a card with a Dr. Martin's name and told him to make arrangements with him for the cataract surgery. My husband should have been called by either the Dr. or the office manager and given a heads up and should have been given the option of keeping the appointment in light of this information. My husband only went to the Visual Health and Surgical Center for cataract surgery to be performed by Dr. Coffman, if it were deemed a medical necessity. Shame on Dr. Coffman. The office was not adhereing to the social disctancing either, in light of this pandemic. No shield for the receptionist behind the counter. So sad. He will NOT be seeing Dr. Martin or anyone else at this unprofessional clinic.
by Marno xxx.xxx.31.153
September 09, 2020
He is by far the very best!!!!!! After years of difficulty he repaired my eyes and like new again.
Jim Bidwell
Lake Worth Florida
by Jim Bidwell xxx.xxx.153.38
July 22, 2016
Was the provider's staff helpful and knowledgeable?
Not really
Are you confident that this provider will continue working with you until a solution is reached?
No
Did this provider listen to your input and concerns?
Mostly yes
Does this provider answer the phone in a reasonable time when you call?
Mostly
How would you compare this provider to others in his/her field that you have visited?
Very good
by doreen xxx.xxx.34.38
October 21, 2015
If you value your eyes stay away from. Dr Coffman and his third world facility. 73 yrs old and still doing surgery and damaging people's eyes, in. My case I was blind for months I need retina repair for my damaged eye , two specialist away from this mans office said he really did a botched job of your eye. If you read this and you value your eyes , go elseware.
by John xxx.xxx.74.79
July 01, 2015
Was this provider's office too cold?
No, it was fine
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.117.115
October 05, 2013
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything.
by Anonymous
January 17, 2012
Would you recommend this provider to others?
I Already Have
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
September 14, 2011
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Was this provider's staff friendly?
Not Really
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 04, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous
March 20, 2011
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Lake Worth, FL 33461