Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Everyone in my community knows that they are the absolute best in the field.