James H. McDowell, O.D.

James H. McDowell, O.D.
310 N Fredonia St. Longview, TX 75606
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were you satisfied with your appointment with your provider?
Yes
How would you rate your experience with this provider?
Better than most
Did this provider spend time asking questions and listening to you?
Definitely
Did you leave the office feeling satisfied with your visit?
Completely
Was this provider friendly?
Extremely Friendly
by Anonymous xxx.xxx.21.79
July 14, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Extremely Friendly
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Was this provider's staff friendly?
Yes
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.49.188
February 18, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Are you going to visit this provider again?
Not if my life depended on it
Was this provider's office clean?
It was satisfactory
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.33.92
February 01, 2014
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Satisfied xxx.xxx.108.68
January 15, 2014
I've been a patient of Dr. McDowell's for several years. He's very professional and thorough yet friendly. Other than the cost of the the visit, which seemed excessively high to me, I'm a very satisfied patient.
by SlapHappy xxx.xxx.3.244
September 12, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.111.37
July 31, 2012
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 24, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
December 09, 2011
Did this provider have reasonable prices?
Absolutely!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
August 03, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
July 22, 2011
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