Marshall Merrell, O.D.

Marshall Merrell, O.D.
1970 East 17th, Suite 102 Idaho Falls, ID 83404
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Does this provider maintain a professional appearance?
Absolutely
How would you compare this provider to others in his/her field that you have visited?
Very good
Was this provider's office clean?
Totally yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.10.31
June 16, 2014
by Anonymous xxx.xxx.181.235
July 11, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.0.239
May 08, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Patricia xxx.xxx.174.2
February 25, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.162.130
October 02, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.228.192
March 28, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 26, 2012
Would you recommend this provider to others?
Yes
by Anonymous
December 21, 2011
Are you going to visit this provider again?
Sure
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was the waiting area spacious?
Yes
by Anonymous
September 15, 2011
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