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Marshall Merrell, O.D.

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Marshall Merrell, O.D.
(7 Reviews)
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46 Professional Plaza Rexburg, ID 83440
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you experience unnecessary pain during your visit?
No
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Would you recommend this provider to others?
I Already Have
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.95.254
February 19, 2013
Did you experience unnecessary pain during your visit?
No
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.198.194
January 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by the mom who tagged along xxx.xxx.195.11
May 01, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
December 22, 2011
They are always prepared for my appointment and remember everything about me. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money.
by Anonymous
September 01, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
July 06, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
March 08, 2011
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Map and Directions
46 Professional Plaza, Rexburg, ID 83440