Matthew J. Fensin, O.D.

Matthew J. Fensin, O.D.
13767 SW 152nd St Miami, FL 33177
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Dr. Fensin takes his time with patients. He provides thorough exams and clearly explains the results. He is very experienced, professional. and cares about his patients.
by David Leahy xxx.xxx.156.134
October 16, 2021
Dr. Fenson was great in answering all my questions and taught me a lot about how to care for my eyes. He was very knowledgable and cleared up many misconceptions I had about caring for my contacts. He listens and makes the appointment seem to go by quickly. The staff in the office however is horrible. I never got called to schedule an appointment and didn't recieve a call when my contacts were ready. The ladies at the front desk are very rude and not well mannered. I never received a thank you, you're welcome, or even a hello or good afternoon. Horrible customer serveice.
by Joanne xxx.xxx.216.61
March 12, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.0.160
July 19, 2012
Did you feel safe in this provider's care?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider listen to your input and concerns?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
March 15, 2011
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