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John M Otto, O.D.

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John M Otto, O.D.
(3 Reviews)
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200 Hygeia Drive Newark, DE 19702
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Value
5 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.180.137
December 02, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Yes, they went above and beyond
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider have reasonable prices?
Absolutely!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.160.33
May 08, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider friendly?
Very! The most welcoming office I've visited!
Was this provider late to your appointments?
No, they were on time
by Anonymous
March 01, 2011
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Map and Directions
200 Hygeia Drive, Newark, DE 19702