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James K. Dean, O.D.

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James K. Dean, O.D.
(45 Reviews)
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343 W Iowa Avenue Nampa, ID 83686
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Consumer Feedback

(45 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider answer all of your questions?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
September 20, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. This provider has helpful information available online, but its hard to find. I wish they had more of an online presence. Based on my experience, I wouldn't recommend them to my friends or family.
by Anonymous
July 11, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
June 28, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
June 14, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
June 13, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Anonymous
May 05, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 25, 2011
Did this provider use excessive foul language?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office too cold?
No, it was fine
by Anonymous
April 07, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider have helpful information available online?
Yes, but very little
Did this provider have reasonable prices?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
April 05, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have reasonable prices?
Yes
by Anonymous
March 24, 2011
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Map and Directions
343 W Iowa Avenue, Nampa, ID 83686