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Joann Hamm, O.D.

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Joann Hamm, O.D.
(27 Reviews)
> Get Phone Number & Directions
1500 N Arlington Heights Road, Suite 1504 Arlington Heights, IL 60004
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Consumer Feedback

(27 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you feel like this provider's office was sufficiently staffed?
Yes
Was the office accommodating when booking an appointment?
Great
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Did this provider seem current about the latest advancements in their field?
Definitely
Did the environment feel well thought out with a holistic approach in mind?
They took a generally holistic approach to the environment within the office and I appreciated what they did.
by Anonymous xxx.xxx.8.75
August 28, 2014
Would you recommend this provider to someone who asks for a referral?
Yes
Were you glad that you had the appointment with your provider?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's staff friendly?
Not Really
by Steve xxx.xxx.145.103
May 05, 2014
Were the restrooms clean at this provider's office?
Yes
How would you compare this provider to others in his/her field that you have visited?
Better
Was the temperature in the office acceptable to you?
Ok
Does this provider maintain a professional appearance?
Absolutely
Is this business handicap-accessible?
Yes
by Anonymous xxx.xxx.161.209
April 21, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.224.160
June 03, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you experience unnecessary pain during your visit?
No
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.96.223
March 08, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were you able to relax during your appointment?
Yes, I was completely at ease
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the waiting room chairs comfortable at this eye care office?
Yes
by Derek xxx.xxx.102.250
February 21, 2013
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.102.250
February 18, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
Yes.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.230.152
December 31, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.89.142
November 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by a xxx.xxx.23.164
September 04, 2012
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Map and Directions
1500 N Arlington Heights Road, Suite 1504, Arlington Heights, IL 60004