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Richard L Hartzell, O.D.

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Richard L Hartzell, O.D.
(4 Reviews)
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1429 Shelby Street Indianapolis, IN 46203
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider remember you by name?
Sometimes, but not always
Does this provider offer flexible appointment times?
Yes
by Anonymous
February 17, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 06, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 17, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office too cold?
No, it was fine
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 09, 2011
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Map and Directions
1429 Shelby Street, Indianapolis, IN 46203