Thomas E Leonard, O.D.

Thomas E Leonard, O.D.
1911 SW Gage Boulevard Topeka, KS 66604
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider's office too cold?
No, it was fine
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by J Hogan xxx.xxx.104.200
January 16, 2014
Would you refer this provider to a family or friend?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.110.18
January 14, 2014
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.218.95
July 24, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.161.92
May 15, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.59.205
March 21, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you going to visit this provider again?
Without a doubt!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Larry Warders xxx.xxx.100.99
December 20, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous xxx.xxx.216.5
September 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.226.157
April 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by AnnaM xxx.xxx.180.138
April 08, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.

I have been going to see him for years. One year I saw another major optometrist, who was on our insurance, who made an error in my husband's prescription. We paid full price to so back to Dr. Leonard. We will continue to see him.
by Anonymous
November 17, 2011
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