They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It is obvious that their office is cleaned regularly. It was fantastic. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.