Directory > Providers > Eye Care > MI > Trenton > Susan L Mithoff, O.D. > Reviews

Susan L Mithoff, O.D.

Nearby

Eye Care

S W Lesnick, O.D.

Southgate, MI

Sandy Lesnick, O.D.

Southgate, MI

Stephen J. Rope, O.D.

Lincoln Park, MI

Ben Benjamin, O.D.

Dearborn, MI
Get Featured on Wellness.com > Learn More
Susan L Mithoff, O.D.
(29 Reviews)
> Get Phone Number & Directions
2237 West Road Trenton, MI 48183
Add a Review

Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider rush your appointment?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
December 28, 2011
They made the extra effort to make sure every question and concern I had was addressed. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by Anonymous
December 12, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was the waiting area spacious?
Yes
by Anonymous
November 04, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Their prices were pretty high, but I've had to spend more at other places. Their staff is very friendly and professional. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Anonymous
September 26, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by Anonymous
September 23, 2011
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I was given a polite greeting when I walked in. It was nice to be acknowledged. They had a couple of interesting magazines, but their selection wasn't very impressive. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Anonymous
August 22, 2011
Were the waiting room chairs comfortable at this eye care office?
Not at all; cheap and plastic
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
August 01, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider remember you and your circumstances at every appointment?
Yes
Would you recommend this provider to others?
Yes
by Anonymous
July 06, 2011
Does this provider use current and safe equipment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Yes
by Anonymous
April 02, 2011
Add a Review
Map and Directions
2237 West Road, Trenton, MI 48183