Susan L Mithoff, O.D.

Susan L Mithoff, O.D.
2237 West Road Trenton, MI 48183
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Consumer Feedback

(29 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Susan and her staff are wonderful! Been a patient for many years. All my family goes here. We have recommended many people to go to Mithoff Vision.
by Sophie Radakovich xxx.xxx.147.73
October 10, 2014
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.190.234
May 05, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
I Already Have
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.38.225
March 21, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider have helpful information available online?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Trenton Family xxx.xxx.239.201
December 11, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider use current and safe equipment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.78.11
November 18, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider answer all of your questions?
Yes
Would you refer this provider to a family or friend?
Yes
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.45.65
November 14, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider friendly?
Extremely Friendly
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by ps xxx.xxx.210.214
January 07, 2013
Was this provider friendly?
Extremely Friendly
Was this provider's office too cold?
No, it was fine
Would you recommend this provider to others?
Yes
Are you going to visit this provider again?
Sure
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.143.241
December 05, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have helpful information available online?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by ps xxx.xxx.210.214
November 15, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the waiting room chairs comfortable at this eye care office?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.34.138
October 04, 2012
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