John Marshall, O.D.

John Marshall, O.D.
11312 Us Highway 15 501 N, STE. 304 Chapel Hill, NC 27517
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
by Anonymous xxx.xxx.18.246
October 02, 2014
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this optometrist to others?
I Already Have
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.69.99
March 03, 2014
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. Their staff is very friendly and professional.

He told me that I had incipient macular degeneration and prescribed an expensive supplement and a optical CT at his office. I was suspicious and went to an ophthalmologist one year later who said there is absolutely no evidence. I believe he is pushing these treatments to enhance his income.
by WNS xxx.xxx.176.194
February 13, 2013
Are you going to visit this provider again?
Sure
Were you able to relax during your appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
January 11, 2012
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They have some of the best customer service I have ever seen. They have a great frame selection at amazing prices!
by Anonymous
January 10, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you feel safe in this provider's care?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 09, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
May 24, 2011
Was this provider friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
May 06, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the waiting room chairs comfortable at this provider's office?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
March 21, 2011
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