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Kent Schauer, O.D.

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Kent Schauer, O.D.
(56 Reviews)
> Get Phone Number & Directions
4101 Morris Street NE, Suite A Albuquerque, NM 87111
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Consumer Feedback

(56 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider friendly?
Yes
by Anonymous xxx.xxx.133.193
August 27, 2013
Did this provider answer all of your questions?
Yes
Were you able to relax during your appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.34.24
June 17, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's staff friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.57.36
May 04, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.34.24
April 03, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.16.29
March 25, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.237.201
March 12, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.19.74
January 22, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you going to visit this provider again?
Without a doubt!
Did you experience unnecessary pain during your visit?
No
by Deb DeMella xxx.xxx.202.128
January 03, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.143.218
November 19, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Scott xxx.xxx.186.98
November 15, 2012
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Map and Directions
4101 Morris Street NE, Suite A, Albuquerque, NM 87111