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Kent Schauer, O.D.

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Kent Schauer, O.D.
(56 Reviews)
> Get Phone Number & Directions
4101 Morris Street NE, Suite A Albuquerque, NM 87111
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Consumer Feedback

(56 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
December 20, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
December 08, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's staff friendly?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
November 08, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
November 03, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to relax during your appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
October 24, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
September 19, 2011
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider promptly return your phone calls?
Yes
Does this provider have helpful information available online?
Yes, but very little
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 23, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you experience unnecessary pain during your visit?
No
by Anonymous
July 14, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. I got an appointment quickly. I've never had to wait too long. They made the extra effort to make sure every question and concern I had was addressed. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
June 15, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I would send my friends and family here. I was pleased with my experience. They never cancel their appointments last minute here. I can always count on them to be there for me.
by Anonymous
June 06, 2011
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Map and Directions
4101 Morris Street NE, Suite A, Albuquerque, NM 87111